Managing Your Subscription

BRMB Maps offers three ways to subscribe to the  PRO plan: 
 
 
 Web (credit‑card or PayPal) 
 iOS App Store 
 Google Play Store 
 
 
 Below is a step‑by‑step guide for canceling, upgrading, and troubleshooting each platform. Screenshots are linked to help you navigate the UI. 
 
 1. Cancel a PRO Subscription 
 
 
 
 
 Platform 
 How to Cancel 
 
 
 
 
 Website 
 1. Log in at https://brmbmaps.com . 2. Click your username in the top‑right corner → User Dashboard . 3. Select Settings > Your Plan . 4. Click Cancel Automatic Payment . 
 
 
 iOS App Store 
 1. Open App Store . 2. Tap your profile picture in the top‑right. 3. Select Subscriptions . 4. Find BRMB Maps and tap Cancel Subscription . 
 
 
 Google Play Store 
 1. Open Google Play Store . 2. Tap the profile icon (top‑right). 3. Go to Payments & subscriptions > Subscriptions . 4. Select BRMB Maps and tap Cancel Subscription . 
 
 
 
 
 
 Note: If you subscribed via the web, the cancellation will stop future charges but you can still use the PRO features until the current billing period ends. 
 
 
 2. Resolve Subscription Issues 
 
 
 Google Play – Fix subscription issues 
 Apple iTunes – Fix subscription issues 
 BRMBMaps.com -  Contact support with your email or username for the app.. 
 
 
 3. Request a Refund 
 
 
 
 
 Store 
 Refund Process 
 
 
 
 
 Apple iTunes Store 
 https://support.apple.com/en-ca/HT204084 – “How do I request a refund for an App Store purchase?” 
 
 
 Google Play 
 https://support.google.com/googleplay/answer/2479637?hl=en&sjid=8517244894522933406-NA – “How do I request a refund for a subscription?” 
 
 
 BRMBMaps.com 
 Contact support with your email billing statement or PRO purchase history. 
 
 
 
 
 
 If you’re part of a Family Sharing plan on iOS, the subscription can only be cancelled by the Family Member who owns the Apple ID. 
 
 
 3. Locate the Receipt to Cancel a Subscription 
 
 
 Search your email inbox for the phrase “receipt from Apple.” 
 Open the receipt and verify the Apple ID used for the purchase. 
 
 
 
 Family‑Shared Subscription – If the receipt shows another family member’s Apple ID, that member must cancel the subscription. Multiple Apple IDs – Sign in with the Apple ID that appears on the receipt and cancel from the App Store. 
 
 
 3. Upgrade from Free to PRO 
 On the BRMB Maps Website 
 
 
 Open User Dashboard – click your username → User Dashboard . 
 Click the Settings button (top‑right). 
 On the left sidebar choose Your Plan . 
 Click Upgrade to Pro or Change Plan to switch to a different plan. 
 
 
 
 Tip: The upgrade takes effect immediately and you’ll be charged for the new billing cycle. 
 
 
 3. Technical Resources 
 
 
 
 
 Resource 
 Description 
 
 
 
 
 
 Web‑based user dashboard (Settings → Your Plan). 
 
 
   
   
 
 
 
 
 4. Quick Reference 
 
 
 
 
 Action 
 Platform 
 Link 
 
 
 
 
 Cancel PRO (website) 
 Website 
 https://brmbmaps.com 
 
 
 Cancel iOS subscription 
 iOS App Store 
 https://support.apple.com/en-ca/HT202039 
 
 
 Cancel Google subscription 
 Google Play 
 https://support.google.com/googleplay/answer/9818348 
 
 
 Refund (iOS) 
 iTunes 
 https://support.apple.com/en-ca/HT204084 
 
 
 Refund (Google) 
 Google Play 
 https://support.google.com/googleplay/answer/2479637?hl=en&sjid=8517244894522933406-NA 
 
 
 
 
 
 Pro tip: Keep a copy of your subscription receipt (email or app‑store screenshot) handy; it’s the quickest way to identify which Apple ID or Google ID is managing the subscription.